Refund & Exchange Policy – MAHRVI

Refund & Exchange Policy – MAHRVI

At MAHRVI, we are committed to providing high-quality products and excellent customer service. Please read our policy carefully before placing your order.

Returns

* We do not accept returns on any products.

Exchanges

* Exchanges are accepted within 7 days of delivery.
* Items must be unused, unworn, unwashed, and in original condition with tags attached.
* Exchange requests after 7 days will not be accepted.

Jewelry Policy

* No return or exchange is accepted on jewelry items due to hygiene and safety reasons.

Damaged, Stained, or Incorrect Items

* If you receive a damaged, stained, defective, or incorrect item, an opening video of the package is mandatory.
* Claims without an opening video may not be accepted.
* Please contact us within 48 hours of delivery with your order details and proof.

Refunds

* Refunds are not provided once an order is confirmed and shipped.
* Refunds will only be issued if:
    * the ordered item is unavailable, or
    * MAHRVI is unable to provide a replacement/exchange for an approved issue.
* Approved refunds will be processed to the original payment method within 5–7 business days.

Additional Information

* Shipping charges are non-refundable.
* Sale, clearance, customized, altered, and jewelry items are not eligible for exchange or refund.
* MAHRVI reserves the right to deny exchanges if the product does not meet the policy conditions.